Our Team

  • Jade Potter, BSN, RN, IBCLC

    Mom of 3.

    Loves iced coffee and true crime podcasts.

    She been assisting breastfeeding families since 2015. Her background is in OB/GYN and NICU nursing. Building community and making lactation care accessible to ALL is her driving force. Jade is currently in graduate school for Women’s Health Nurse practitioner.

  • Kendall Keeter, IBCLC

    Mom of 2.

    Loves photography and traveling.

    She was the first mentee to complete the M+H mentorship program and is excited to join our team as an IBCLC! Kendall brings a unique perspective to our team, as she is the wife of an active-duty service member. She has personal experience with how difficult breastfeeding and postpartum can be when a spouse is deployed. She is providing virtual support to families from Fort Liberty in NC!

  • Natasha Carr, CCMA, CLS

    Mom of 1.

    Loves anime and video games.

    She first obtained her CLS in 2018 and began helping breastfeeding families in her community. She has a background as a medical assistant in pediatric and orthopedic clinical settings. She is currently in her clinical mentorship phase for IBCLC.

  • Kasie Allen, Office Manager

    Mom of 3.

    Loves trips to Target and baby animals.

    She devoted her life to being a full-time (amazingly awesome) stay-at-home mom for the last ten years, as well as providing childcare in her home since 2013, primarily caring for infants. Kasie is currently in her didactic training for IBCLC.

  • Olivia Morey CBS

    Mom of 2.

    Loves baking sourdough and walking her dog.

    She is in the final stage of the M+H mentorship program, working toward her IBCLC and has joined the team as our patient communication specialist! Olivia is a stay at home mom to two little boys, one of which is the reason she went down the path of wanting to be an IBCLC. She experienced oral ties, allergies, and her baby was diagnosed with failure to thrive; all while living in England during the 2020 Covid-19 isolation period. She is passionate about helping other families grow, thrive, and love feeding their babies!

What is an Internationally Board Certified Lactation Consultant (IBCLC)?

An IBCLC stands for International Board Certified Lactation Consultant. An IBCLC is a healthcare professional who specializes in lactation and breastfeeding support. These individuals are highly trained and have met specific qualifications to become certified by the International Board of Lactation Consultant Examiners (IBLCE).

To become an IBCLC, individuals typically go through a rigorous process that includes education, clinical experience, and passing a comprehensive examination. This certification ensures that they have the knowledge and skills necessary to assist and support parents and infants effectively.

IBCLCs play a crucial role in helping families with a wide range of lactation-related issues, such as addressing latch problems, managing milk supply concerns, providing guidance on breastfeeding positions, assisting with pumping and bottle-feeding, and addressing common breastfeeding challenges. They work in various healthcare settings, including hospitals, private practices, public health clinics, and community organizations, to provide expert guidance and support to mothers and infants during the breastfeeding journey.

What is a Certified Lactation Specialist (CLS)?

A Certified Lactation Specialist (CLS) is a healthcare professional who has completed a specialized training program in lactation and breastfeeding support. While not as comprehensive as the certification process for an International Board Certified Lactation Consultant (IBCLC), a CLS is trained to provide valuable assistance and support to breastfeeding mothers and infants.

Here are some key points about Certified Lactation Specialists:

  1. Training: CLSs typically complete a shorter training program compared to IBCLCs. This training program covers the basics of lactation and breastfeeding support, including understanding breast anatomy, common breastfeeding challenges, latch and positioning techniques, and milk supply management.

  2. Certification: After completing their training, individuals can become Certified Lactation Specialists by passing an examination or meeting specific requirements set by the certifying organization. The requirements and certification process may vary depending on the certifying body.

  3. Scope of Practice: CLSs can provide valuable support and guidance to breastfeeding mothers and infants, especially in community health settings, clinics, or pediatric offices. They may assist with breastfeeding education, basic troubleshooting, and offering encouragement and reassurance.

  4. Collaboration: CLSs often work under the supervision of IBCLCs or alongside other healthcare professionals, such as nurses, midwives, or pediatricians, to provide comprehensive breastfeeding support.

  5. Continuing Education: Like IBCLCs, CLSs are encouraged to engage in continuing education to stay current with the latest developments in lactation and breastfeeding support.